How to Take Your Business to the Next Level

  Forging a bond while working in a highly demanding, toxic environment, Carmen and Inez brought their work friendship and capabilities together to develop their own company 3 years ago. This start-up literally “exploded” into being. Offering the exact same legal services, family, friends and professional colleagues beat a path to their door to work for this woman owned, minority owned new venture. Work poured in and the coffers filled. Why? Because they made a cultural “promise,” based on their authentic values to interact with employees and customers alike from a place of collaboration, mutual communication and responsiveness. Totally unlike their previous toxic environment. And... they delivered. It’s been a thrilling 3 year ride! (Hear outtakes: Massive applause and cheers, awards ceremonies and testimonials, cha-ching and more cha-ching.) New owners like Carmen and Inez come to their business with well-honed professional expertise for which they have been acknowledged as they climbed their career ladders. Strong personalities, they are used to the limelight from their hard won achievements. But…. like all start-ups, these 3 years have also been exhausting. (Hear outtakes: Moans, groans and sighs, subtle sounds of irritation and disgruntlement. All behind closed doors.) No matter how much pre-planning—for any new owners—running The Business-of-the-Business is a whole new set of skills. New owners are juggling demands of employees and customers, crash-coursing their way into new skills from tech to HR, confronting roles and responsibilities, policies and procedures, often colliding headlong into communication and style differences between themselves (difficulties they never [...]