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janhoistad@drjanhoistad.com

How to Take Your Business to the Next Level

  Forging a bond while working in a highly demanding, toxic environment, Carmen and Inez brought their work friendship and capabilities together to develop their own company 3 years ago. This start-up literally “exploded” into being. Offering the exact same legal services, family, friends and professional colleagues beat a path to their door to work for this woman owned, minority owned new venture. Work poured in and the coffers filled. Why? Because they made a cultural “promise,” based on their authentic values to interact with employees and customers alike from a place of collaboration, mutual communication and responsiveness. Totally unlike their previous toxic environment. And... they delivered. It’s been a thrilling 3 year ride! (Hear outtakes: Massive applause and cheers, awards ceremonies and testimonials, cha-ching and more cha-ching.) New owners like Carmen and Inez come to their business with well-honed professional expertise for which they have been acknowledged as they climbed their career ladders. Strong personalities, they are used to the limelight from their hard won achievements. But…. like all start-ups, these 3 years have also been exhausting. (Hear outtakes: Moans, groans and sighs, subtle sounds of irritation and disgruntlement. All behind closed doors.) No matter how much pre-planning—for any new owners—running The Business-of-the-Business is a whole new set of skills. New owners are juggling demands of employees and customers, crash-coursing their way into new skills from tech to HR, confronting roles and responsibilities, policies and procedures, often colliding headlong into communication and style differences between themselves (difficulties they never [...]

4 Steps to Frame a Change and Manage Your Team During a Transition Period Within Your Business

When business owners, business partners, and leaders learn to carefully frame a change for their team, group, or employees, they assume the position of role model and outline how they intend to approach the change, and how they expect others to respond and behave. This 4 Step approach to FRAME IT ensures greater success and more efficient outcomes. Unanticipated change within your company can elicit a wide range of emotional responses in you and your team. On one end of the continuum, change is sometimes met with enthusiasm if it's perceived as a positive. For example, if you provide increased healthcare or child care, or time off benefits, you will likely see relief, even joy, among your employees. Other types of changes however may be met with anxiety, even fear, when perceived as a threat to the status quo. This often occurs when there is a change of ownership when new leadership is brought on or there are shifts in roles and responsibilities. A third reaction to change in the work environment is a more neutral — a go with the flow, matter-of-fact, seemingly resilient response to shifts being implemented. This indicates the change is not threatening. No matter the size of your business, owners, business partners, group leaders, and team managers are faced with many demands in the work environment. Decisions made at these times roll out a series of change events for small business teams or for multiple business groups in a large organization. Success, for [...]

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